Manajemen suplai obat yang baik membutuhkan adanya sistem yang
mendukung pengelolaan suplai obat. Quick et. all (1997) menyebutkan the
process of organizing the supply system involves interaction among
multiple divisions within the hospital, and between other ministries.
Organizing drug supply consists of organizational structure and
administration, information system, personnel, facilities, and financial
management.
a. Organizational structure and administration
Organisasi IFRS harus didesain dan dikembangkan sedemikian rupa
agar faktor-faktor teknis, administratif, dan manusia yang mempengaruhi
mutu produk dan pelayanan berada pada satu kendali. Pengendalian
tersebut dapat dilaksanakan melalui suatu struktur organisasi IFRS yang
terdiri atas penetapan pekerjaan yang dilakukan beserta tanggung jawab
dan hubungan hierarki untuk melaksanakan pekerjaan tersebut.
Quick et. all (1997) menyebutkan one of the fundamental of supply
management mentioned above is the clear assignment of responsibilities
and establishment of authority relationship.
b. Information system
Reliable, comprehensive and current information is a prerequisite
for sound management and management and decision making at all
levels. An information system forms which are used to communicate
supply needs, consumption data, and other information to various offices
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in the supply system, and reports which summarize the data from records
and forms for planning and evaluation purposes (Quick et. all, 1997).
A good information system provides decision makers with
information needed to make the best possible choices. The amount and
type of information needed, its form, and the degree of accuracy required
are, therefore, determined by the particular needs of an individual supply
system.
Dalam pengelolaan manajemen obat, sistem informasi mempunyai
peran penting terutama untuk mengetahui kebutuhan akan suplai obat,
data konsumsi obat dan data lain yang berkaitan dengan pengadaan obat
untuk evaluasi dan membuat perencanaan manajemen obat selanjutnya.
c. Personnel
Sumber daya manusia mempunyai peran yang penting dalam IFRS.
Personel pendukung yang cukup (asisten, teknisi, dan secretariat) harus
tersedia dalam menjalankan tugas IFRS. Personel harus memiliki
pendidikan dan pelatihan yang diperlukan dalam bertugas. Kompetensi
dan semua staf harus dipelihara melalui program dan kegiatan pendidikan
berkelanjutan (Siregar, 2004).
The performance of the staff which determined the effectiveness of
the pharmaceutical supply system.
Recruitment of qualified individuals,
clear definition of job responsibilities, adequate training and preparation
for specific job assignment and regular supervision a field too broad to cover in any detail. Several observations related to drug supply are
worthy of mention (Quick et. all, 1997):
1) Job description
2) Qualification
3) Pharmaceutical expertise
4) Coordination of authority and responsibility
5) In service training
6) Staff motivation
7) Image of supply management
8) Guiding the supply related activities of health workers
d. Facilities, equipment and supplies
IFRS harus didukung dengan ruangan, alat, bahan, pasokan untuk
fungsi, profesional dana administratif (Siregar, 2004). Fasilitas, peralatan
dan suplai yang dikemukakan oleh (Quick et. all, 1997) adalah sebagai
berikut:
1) Facilities
Pharmaceutical management is one health system component where
adequate office facilities for central administration and appropriate
storage units for supply protection are essential.
2) Equipment
Vehicles are the biggest bottleneck in many distribution system, with
high maintenance costs, scheduling problems, and rapidly rising
operational expense as fuel prices escalate. 3) Supplies
The drug supply system really involves only two basic commodities:
the medicines and the paper that controls drug in the shape of forms,
ledger, stock cards, and procedure books.
e. Financial management
Financial management is a complex and specialized area which
requires qualified and experienced managers, accountants, and other
personnel. The detail of financial management vary from country to
country however there are several specific observations which can be
made about financial management (Quick et. all, 1997).
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